ONE-TO-ONE REPLACEMENT WARRANTY

• Under our warranty, we’ve got your back. This means that for 180 days from the date of purchase, when the Product failure, You will receive a brand new replacement product of like kind, quality and value. Once the Product has been replaced, the Contract will automatically terminate.
• We work with top manufacturers to create handcrafted, responsibly sourced pieces that are made to last. We’re confident in the quality of our product hence the 180 days coverage. This also means that the warranty does not cover lost items, scratches that come with normal wear and tear (like a bent ring or broken chain), improper use or storage of your product, and any modification to your product done by a third party outside of BestJewelry.co.

Important

We do not recommend having our products worked on by outside jewellers as this voids any potential for refund or replacement (should a defect develop due to their work). This includes resizing or any type of repair work.

• This is the entire agreement between BestJewelry and the our customer and no other oral or written representation is valid. In the event of any inconsistency between the English text and text in other languages, the English version shall prevail.
• BestJewelry reserves all rights to add, remove, modify or amend the terms and conditions at any time without prior notice. In the event of any disputes, the decision of BestJewelry shall be final.